Refund Policy

Last Updated: [August 11, 2024]

At acqKnowledge.com, we are dedicated to delivering quality educational products and services. Please review our refund policy carefully to understand our terms and conditions.

1. No Refunds on Courses and eBooks

  • All sales of courses and eBooks on acqKnowledge.com are final. Due to the digital nature of our course content and eBooks, we do not offer refunds on any course or eBook purchases.

2. Refunds on Memberships and Tuition Fees

  • We offer a 30-day money-back guarantee on memberships and tuition fees. If you are not satisfied with your membership or tuition service, you may request a refund within 30 days of the purchase date.
  • Refunds will only be processed if the request is made within 30 days of the original purchase date.

3. How to Request a Refund

  • To request a refund for memberships or tuition fees, please contact our customer support team within 5 days of the purchase at [email protected] with your order details and the reason for your refund request.
  • We will review your request and notify you of the approval or rejection of your refund within 5 business days.

4. Refund Process

  • If your refund request is approved, the refund will be processed and credited to your original method of payment. Please allow 8 business days for the refund to appear in your account.

5. Late or Missing Refunds

  • If you haven’t received your refund within the expected timeframe, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted.
  • If you’ve done all of this and still have not received your refund, please contact us at [email protected].

6. Changes to This Refund Policy

  • We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website following any changes indicates your acceptance of the new policy.

7. Contact Us

  • If you have any questions about our Refund Policy, please contact us at [email protected].